Canon U.S.A., Inc. Earns Prestigious BLI 2022-24 Most Reliable A3 Brand and BLI 2022 A3 Line of the Year Awards

Submitted by Anonymous (not verified) on Mon, 02/28/2022 - 10:42

MELVILLE, NY, February 9, 2022 – Recognized for its ability to deliver outstanding performance while garnering high marks for reliability and usability, Canon U.S.A., Inc., a leader in digital imaging solutions, earned the Buyers Lab (BLI) 2022-24 Most Reliable A3 Brand Award as well as the BLI 2022 A3 Line of the Year Award, both from Keypoint Intelligence.

Reliability continues to be a major focal point as businesses look to maximize employee productivity. The acknowledgment of Canon U.S.A, Inc. as the BLI 2022-24 Most Reliable A3 Brand is a testament to the company’s dedication to developing strong, dependable technology for office environments. Keypoint Intelligence tested 23 Canon A3 MFPs in its United States or United Kingdom labs from 2017-21, and in that five-year term there were just six misfeeds from 4.45 million pages produced.

The BLI A3 Line of the Year is awarded for the best product line overall in the category as deemed by Keypoint Intelligence’s rigorous lab evaluations. The esteemed award marks the fifth time in the last seven years that Canon’s imageRUNNER ADVANCE products have been named the A3 Line of the Year, demonstrating a consistently strong offering. To determine the A3 Line of the Year Award recipient, Keypoint Intelligence considered current MFPs in the vendor’s portfolio that had been submitted for lab testing. To judge the overall quality of the line, analysts looked at the overall rating a device received after testing, as well as the ratings in many key areas, including reliability and usability, with Keypoint determining that Canon came out on top.

“We are thrilled to receive Keypoint Intelligence’s coveted BLI Most Reliable A3 Brand Award as well as the BLI A3 Line of the Year Award, which highlight the strength and overall quality of our products,” said Shinichi Yoshida, executive vice president and general manager, Canon U.S.A., Inc. “Canon continues to innovate and develop solutions to fulfill our commitment to meeting customer and industry needs. To be deemed as the most reliable A3 brand is an important recognition of our efforts to enable continuous and dependable workflow.”

Keypoint Intelligence noted the overall quality and the ratings in key areas such as reliability and usability of the line.

“Canon has assembled an excellent lineup of A3 MFPs that deliver exceptional performance and have the same well-designed touchscreen that boosts productivity even more,” said Pete Emory, Director of Research & Lab Services US/Asia at Keypoint Intelligence. “Not only has Canon won big with multiple BLI Winter 2022 A3 Pick Awards and this BLI 2022 A3 Line of Year Award, the company completed the incredible hat trick by earning the BLI 2022-2024 Most Reliable A3 Brand Award—all during this same awards cycle. It is clear that Canon has an A3 MFP for any customer, and it is also clear that users can rely on Canon A3 MFPs to get the job done accurately and efficiently.”

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Net Promoter Score (NPS) is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company's products or services to others. It is used as a proxy for gauging the customer's overall satisfaction with a company.  The average US company has a Net Promoter Score of 10.  A “positive” score or NPS above 0 is considered “Good,” +50 is “Excellent,” and above 70 is considered “World Class.”  Our 98.9 NPS score ranks us in the top 10 for all office equipment dealers in the United States. 

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