Blog

Kyocera’s TASKalfa Pro 15000c is Making a Bold Impression on the Production Print Inkjet Market

Fairfield, NJ – Kyocera is reimagining market opportunities in the production print space with the TASKalfa Pro 15000c. Since its launch, the device has exceeded sales expectations with over 100 devices placed in the U.S. alone. To build on this initial progress, Kyocera is taking bold steps to position the Pro 15000c Sheet-fed Inkjet in this segment of the industry and bring it to an even more comprehensive range of businesses.

The Blueprint for Success

Canon U.S.A. Announces an Online Version of PosterArtist, Adding New Value for Many Canon Printer Customers

MELVILLE, NY, March 8, 2022 – Users will have more options for creating stylish posters, flyers and other media as Canon U.S.A., Inc., a leader in digital imaging solutions, announced the launch of an online version of PosterArtist. This free online application provides two main paths at the top of the page to access the poster-creation process, providing the end-user choices to select from various applications based on the desired format, while also maintaining the option to choose from a variety of pre-designed templates.

Kyocera adds two new feature-rich MFPs to its fleet

Fairfield, NJ – Kyocera Document Solutions America, Inc., today announced the launch of the TASKalfa MZ3200i and TASKalfa MZ4000i, the latest additions to its flagship range of A3 MFP systems.

Changing business needs and evolving customer workflows require innovative new products to blend into complex and challenging digital work environments. This is why Kyocera is proud to introduce the TASKalfa MZ3200i and TASKalfa MZ4000i: a new generation of connected and capable devices that seamlessly integrate with even the most fast-paced company’s needs.

Canon U.S.A., Inc. Earns Prestigious BLI 2022-24 Most Reliable A3 Brand and BLI 2022 A3 Line of the Year Awards

MELVILLE, NY, February 9, 2022 – Recognized for its ability to deliver outstanding performance while garnering high marks for reliability and usability, Canon U.S.A., Inc., a leader in digital imaging solutions, earned the Buyers Lab (BLI) 2022-24 Most Reliable A3 Brand Award as well as the BLI 2022 A3 Line of the Year Award, both from Keypoint Intelligence.

uniFLOW Online Earns a BLI Pick Award for Outstanding Cloud Output Management Solution from Keypoint Intelligence for Fourth Consecutive Year

MELVILLE, NY, December 16, 2021 – For enabling organizations to track and control print, scan and copy activity from different environments through a single platform in the cloud, uniFLOW Online earned a Buyers Lab (BLI) 2022 Pick Award for Outstanding Cloud Output Management Solution from Keypoint Intelligence. This marks the fourth consecutive year in which uniFLOW Online has been recognized.

Kyocera wins best A4 MFP Manufacturer prize at Frank Awards 2021

Fairfield, NJ - Kyocera Document Solutions America, Inc., is celebrating its latest industry recognition, having been named Best A4 MFP Manufacturer at The Cannata Report’s annual Frank Awards for the fourth year running.

The Frank Awards are voted for by dealers from all corners of the country, and this year document solutions organizations cast their votes to declare Kyocera’s A4 MFP range as the best in the market.

Canon U.S.A. Announces Availability of Sensing Unit for imagePRESS C910 Series

MELVILLE, NY, October 21, 2021 – Canon U.S.A., Inc., a leader in digital imaging solutions, announced today the availability of the Sensing Unit-A1 for the imagePRESS C910 Series that is designed to help increase efficiency while producing consistent output and accurate color.

Canon U.S.A. Adds Six New Printer and Multifunction Models to the imageCLASS X Series

MELVILLE, NY, October 13, 2021 – Canon U.S.A., Inc., a leader in digital imaging solutions, is expanding its product offering by adding six new models to the imageCLASS X series of desktop printers and multifunction devices. With their small footprint, rich feature set, and tight integration with office solutions, these models are designed for users in a variety of work environments - the corporate office, the home office, or a combination of both.

New Canon Laser Printers Deliver Ease of Use, Cloud Connectivity and Enhanced Security Features for Hybrid Workplaces

MELVILLE, NY, October 8, 2021 – As working from home and hybrid work styles have become more common, Canon U.S.A., Inc., a leader in digital imaging solutions, announces three new imageCLASS black-and-white laser printers to help enhance productivity for small businesses and home office workers. These models include new features to help meet the latest market needs for ease of use, workflow efficiency, and security features.

Canon Launches World's First Large Format Printer with Aqueous Pigment Fluorescent Pink Ink for High Value Added Output and Graphics Applications

MELVILLE, NY, September 28, 2021 – Canon U.S.A., Inc., a leader in digital imaging solutions, continues to bring new and exciting innovations to large-format printing. Newly launched is the imagePROGRAF GP Series, the world’s first aqueous inkjet models to include Fluorescent Pink ink.

Proven Superior Service

Net Promoter Score

98.5

Net Promoter Score (NPS) is an index ranging from -100 to +100 that is used as a proxy for gauging a customer's overall satisfaction with a company.  Our 98.5 NPS score ranks us in the top 10 for all office equipment dealers in the United States.   Surveys are sent to our current customers after every service interaction.  NPS is calculated based on our customers' answers to one simple question:  "How likely are you to recommend Superior Office Systems to a friend or colleague?" 

The average US company has a Net Promoter Score of 10.  A “positive” score or NPS above 0 is considered “Good,” +50 is “Excellent,” and above 70 is considered “World Class.” 

NPS is certified by CEO Juice, Inc., an independent third-party organization.  Survey period January 2021 - January 2023.  Net Promoter, NPS and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.

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