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Continuing the Evolution, Kyocera boosts the line-up with the launch of several new A3 MFP models

Fairfield, NJ - Kyocera Document Solutions America, Inc. is pleased to announce the latest step in its evolution of the A3 MFP product portfolio designed to optimize and empower digital transformation, while at the same time redefining the modern printer experience by giving customers unparalleled control over their output.

Canon U.S.A. Wins Four Keypoint Intelligence - Buyers Lab 2021 Pick Awards

MELVILLE, NY, September 9, 2021 – Aligning with the company’s commitment to provide solutions that answer customer and market needs, Canon U.S.A., I

Designed with Ease and Convenience in Mind – Canon U.S.A. Introduces New Pixma Multifunction Inkjet Printer

MELVILLE, NY, August 19, 2021 – Canon U.S.A., Inc., a leader in digital imaging solutions, is excited to announce the launch of the new PIXMA TR4720 printer. Designed to be the go-to inkjet printer for at-home business projects, this new four-in-one multifunction printer helps solve basic needs, as well as provide an improved user experience when compared to previous models.

TASKalfa duo receives BLI Awards from Keypoint Intelligence as Kyocera reaffirms position as leader in customer-driven innovation

Fairfield, NJ - With the announcement that two TASKalfa devices – the TASKalfa 2554ci and TASKalfa 3554ci – have been recognized with BLI Awards from Keypoint Intelligence, it is once again evident that Kyocera’s firm commitment to customer-centric innovation is continuing to pay dividends.

Digital Transformation Starts with Lean Information Management

July 19, 2021

 

A down-to-earth guide to digital transformation

(Sponsored by Canon USA)

Seven Essential Printer Security Steps

Seven Essential Printer Security Steps

So, you're requiring employees to enter passwords to use their computers, you're running the latest antivirus software on those computers, you're encrypting email, and you’ve even forbidden the use of personal mobile devices on the netw

Printing from and Scanning to Microsoft Teams® Now Supported on Canon Multifunction Printers

MELVILLE, NY, July 6, 2021 – Microsoft Teams has become an integral part of day-to-day communication and collaboration for many organizations. Canon U.S.A., a leader in digital imaging solutions, is excited to announce an update to uniFLOW Online, an award-winning output management solution that allows for tight integration with customer workflows.

Kyocera and Ricoh form partnership to boost award-winning inkjet portfolios with the TASKalfa Pro 15000c

FAIRFIELD, N.J. and EXTON, Pa., June 29, 2021 /PRNewswire/ -- Kyocera Document Solutions America, Inc. and Ricoh USA, Inc. today announced a partnership to bring Kyocera's landmark TASKalfa Pro 15000c production inkjet device into Ricoh's award-winning portfolio. The press will be available to Ricoh direct customers.

Canon U.S.A. Introduces Four New High-Speed A4 Color Models to its Line-up of Office Multifunction Printers

MELVILLE, NY, June 24, 2021– Aligning with the company’s commitment to delivering high-quality solutions built to support today’s work environments, Canon U.S.A., Inc., a leader in digital imaging solutions, is excited to introduce the availability of the new imageRUNNER ADVANCE DX C568iF Series. These new A4 models, available as both desktop and freestanding configurations, are designed to deliver high efficiency, productive scanning, and intuitive ease of use, as well as help users produce impressive color quality, crisp text, and consistent images at fast print speeds.

Proven Superior Service

Net Promoter Score

98.5

Net Promoter Score (NPS) is an index ranging from -100 to +100 that is used as a proxy for gauging a customer's overall satisfaction with a company.  Our 98.5 NPS score ranks us in the top 10 for all office equipment dealers in the United States.   Surveys are sent to our current customers after every service interaction.  NPS is calculated based on our customers' answers to one simple question:  "How likely are you to recommend Superior Office Systems to a friend or colleague?" 

The average US company has a Net Promoter Score of 10.  A “positive” score or NPS above 0 is considered “Good,” +50 is “Excellent,” and above 70 is considered “World Class.” 

NPS is certified by CEO Juice, Inc., an independent third-party organization.  Survey period January 2021 - January 2023.  Net Promoter, NPS and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.

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