Blog

Sharp Announces Synappx™ WorkSpaces for Smarter Office Analytics and Insights

MONTVALE, N.J., Nov. 19, 2020 /PRNewswire/ -- Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC) today launched Synappx™ WorkSpaces, the latest in its line of Synappx smart office solutions that allows organizations to streamline technology operations while improving the analytics needed to enhance efficiency.

Keypoint Intelligence Recognizes Canon U.S.A., Inc. for its High-Quality Service and Support with BLI PaceSetter Award

MELVILLE, NY, October 8, 2020 – As it is imperative businesses are equipped with solutions backed by amazing service, especially during these unprecedented times, Canon U.S.A., Inc., a leader in digital solutions, is proud to be named the recipient of the 2020–2021 Buyers Lab (BLI) PaceSetter award in Serviceability & Support. The company has also received this recognition previously for 2018-2019.

Canon U.S.A. Helps Bridge the Document Workflow Divide between the Corporate Office and the Home Office

MELVILLE, NY, September 17, 2020 – Gartner predicts that, “through 2024, around 40% of all employees working remotely will work more than one day a week from home but not all week.” While businesses navigate a blended work environment, it is imperative they implement solutions that can help all employees stay connected and maintain access to critical business information – regardless of location – while also implementing sophisticated security and control features.

Canon U.S.A. Introduces New Line Of Cable ID Printers With Outstanding Performance and Flexibility

MELVILLE, NY, September 15, 2020 – Canon U.S.A., Inc., a leader in digital imaging solutions, today announced the launch of a new line of Cable ID Printers – the MK2600 and MK1500. Both of the Cable ID Printers print onto a wide range of media and feature thermal printing durability, tactile keyboards, and highly visible backlit LCD displays.

Sharp Adds Nine New Printers and MFPs to Its Letter-Sized A4 Line

MONTVALE, N.J., Sept. 15, 2020 /PRNewswire/ -- Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), today adds nine new models to its existing letter-sized A4 printer and MFP lineup, providing a total of 19 A4 models for home and office use. The additional products include three monochrome models: MX-B557F, MX-B557P and MX-B707P and six color models: MX-C357F, MX-C407F, MX-C507F, MX-C407P, MX-C507P and MX-C607P.

Canon U.S.A., Inc. Announces New End-to-End Large Format Solutions

MELVILLE, NY, September 9, 2020 – Canon U.S.A. Inc., a leader in digital imaging solutions, is pleased to announce the launch of its updated ColorWave and PlotWave large format printer series. Comprising two ColorWave models (3600, 3800) and five monochrome PlotWave models (3000, 3500, 5000, 5500 and 7500), the series has been designed to support and encourage creativity for businesses throughout every stage of the design process—from the visualization of ideas through the developmental process to final designs.

Canon U.S.A. Offers New Solution to Help Organizations with Control and Tracking Documents that are Scanned to Email

MELVILLE, NY, September 3, 2020 – As organizations navigate through the new normal, it is vital for them to be equipped with solutions designed to help use security features while working with confidential business and customer information. Serving as a testament to its strong relationship with mxHero, Canon U.S.A., Inc., a leader in digital imaging solutions, is excited to offer an email security option– mxHero Secure Scan-to-Email.

Now is the Ideal Time to Refresh Your Home or Small Business Office Setup with a New Canon PIXMA Printer

MELVILLE, NY, September 2, 2020 – Over the past few months, you’ve probably added some mileage to your desktop printer – by printing documents for school, work, and/or to help keep children entertained. Continuing the tradition of producing quality printers ideal for both work and play, Canon U.S.A,. Inc., a leader in digital imaging solutions, today announced three new PIXMA printers: the PIXMA TR8620 Wireless Home Office All-in-One Printer, PIXMA TR7020 Wireless All-in-One Printer and the PIXMA TS6420 Wireless All-in-One Printer.

New imagePRESS C10010VP / C9010VP Digital Presses Designed to Drive Productivity, Versatility and High Image Quality

MELVILLE, NY, September 1, 2020 – Offering a range of distinctive, vital and reliable technologies with enhanced automation and extensive media-handling capabilities, Canon U.S.A., Inc., a leader in digital imaging solutions, today launches the new imagePRESS C10010VP / C9010VP digital color presses.

INTRODUCING THE NEW ARIZONA 2300 SERIES: Improved Flatbed Production and Productivity

MELVILLE, NY, September 1, 2020 – Building on its heritage in flatbed printing, Canon U.S.A., Inc., a leader in digital imaging solutions, announced today the new Arizona 2300 Series UV curable flatbed printers for the wide format print market. This series is designed to help customers speed up production, improve operational efficiencies and fuel growth opportunities through its new applications.

Proven Superior Service

Net Promoter Score

98.5

Net Promoter Score (NPS) is an index ranging from -100 to +100 that is used as a proxy for gauging a customer's overall satisfaction with a company.  Our 98.5 NPS score ranks us in the top 10 for all office equipment dealers in the United States.   Surveys are sent to our current customers after every service interaction.  NPS is calculated based on our customers' answers to one simple question:  "How likely are you to recommend Superior Office Systems to a friend or colleague?" 

The average US company has a Net Promoter Score of 10.  A “positive” score or NPS above 0 is considered “Good,” +50 is “Excellent,” and above 70 is considered “World Class.” 

NPS is certified by CEO Juice, Inc., an independent third-party organization.  Survey period January 2021 - January 2023.  Net Promoter, NPS and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.

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